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The beautiful air-conditioned property is one of the luxurious hotels in Pokhara and is considered amongst the most well-known hotels in Nepal which displays modern architecture in the public areas embroidered with creative Nepalese motifs. It offers services such as a business centre and conference facilities, wireless Internet access, an in-house casino, a travel desk, free shuttle service to Fewa Lake, shopping arcades and a beauty parlour. The amazing natural beauty and the tropical feel of the surrounding area make this hotel a perfect retreat for the most discerning tourists. Guests are welcomed in a lobby with 24-hour reception. Furthermore, a hotel safe, currency exchange facilities, room and laundry services and a car park are provided.

The hotel offers well-appointed, beautifully decorated, spacious room and suites which enjoy spectacular views of the Himalayas from their large windows. In addition, the rooms are replete with the latest facilities and services like daily newspapers, a shaving mirror, non-smoking rooms on request, luxurious interiors and central air conditioning with individual room temperature control system. The en suite bathrooms are fitted with a shower. Each room is also equipped with a direct dial telephone, satellite/cable TV, Internet access, a safe, minibar and tea and coffee making facilities.

The hotel features a gym, sauna and massage service.