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This comfortable ski hotel has a fireplace in the lobby. There is also ski storage, a video library and laundry facilities, and on-site parking is available (for a surcharge). The family-friendly apartment hotel is fully air-conditioned and further facilities include 24-hour reception and check-out services, a hotel safe, lift access, a cafe, pub, conference facilities and Internet access.

The guest room televisions are equipped with cable channels, DVD players and VCRs. Complimentary wireless high-speed Internet access is provided. All accommodation units provide telephones with voice mail, a hairdryer and an iron and ironing board. An en suite bathroom with shower and bathtub, a double bed and individually regulated air conditioning and heating also feature as standard. Hotel Rooms includes One queen bed OR Two queen beds. Studio rooms includes Queen sofa bed OR Queen murhpy bed 1 Bedroom includes Queen bed and queen sofa bed.

Ciao Thyme Bistro is located on site.

The lodge offers a heated outdoor swimming pool, two spa hot tubs and a gym. Spa treatments are available for a fee. Fairmont Chateau Golf Club is just 2 minutes' drive from the hotel.

Check-in time is at 4 pm and check-out time is at 11 am. The hotel requires a credit card at check-in and a security deposit.

From Seattle, the border crossing is about 176 km or 100 miles. Travelling north take the Interstate 5 (the I-5) to the very last exit before the Canadian border crossing (do not cross the Peace Arch border crossing). Cross into Canada and head north on the highway for about 15 miles until intersecting with Route 1 - the Trans Canada Highway. Do not take 1A. Take route 1 West. At Horseshoe Bay Route 1 becomes Highway 99. Whistler is about 1.5 hours away.