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This air-conditioned hotel offers 49 guest rooms as well as ski storage, concierge services, a bar/lounge and complimentary newspapers in the lobby. The hotel is a smoke free property. Event facilities include banquet facilities and meeting rooms for small groups. Room service during limited hours is available (fees apply). Further facilities include a lobby with 24-hour reception and check-out services, lift access, a games room, restaurant, Internet access and a car park (fees apply).

Each guest room features a TV with cable channels. Wireless Internet access is provided along with telephones, radios and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/bathtub combinations, make-up/shaving mirrors, complimentary toiletries and hairdryers. Individually regulated air conditioning and heating and clock radios are also included. Irons/ironing boards, extra towels/bedding, and wake-up calls can be requested. A double bed features in all rooms as standard. Housekeeping is provided and all guest rooms are non-smoking.

The hotel has a restaurant on site which serves breakfast and set menu options for lunch and dinner.

The complex has a hot tub and sauna. It also has ski storage and is ski-in/ski-out.

Photo identification and a credit card or cash deposit are required at check-in for incidental charges. Check-in is at 4 pm and check-out is 10 am. For a surcharge, an airport shuttle is available to guests.

From Kelowna airport head south on Airport Rd. Turn right at Airport Way. Turn left at Okanagan Hwy/BC-97-S. Turn left at Old Vernon Rd. Take the 1st right onto Rutland RD N. Turn left at British Columbia 33 E/Kelowna-Rock Creek Hwy (signs for BC-33). Turn left towards Big White Rd. Continue straight onto Big White Rd. Make a slight right at Big White Rd. Continue straight onto Big White Rd. Turn right to stay on Big White Rd. Take the 1st right and the hotel is on the left.