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The premises are air-conditioned and guests are welcomed in a lobby. Facilities include lift access, a games room and a restaurant. For business convenience, a business centre, meeting facilities and a ticket office are offered by the hotel. Guests can take advantage of the laundry service (fees apply). Those arriving by car may leave their vehicle in the hotel's car park.

This Chengdu hotel offers pleasant, comfortable and luxurious standard rooms and many kinds of special featured rooms, where there are the most advanced IP digital television systems, international/domestic telephones, free wired/wireless Internet access, and super-size LCD TV screens. Each room has an en suite bathroom with a shower and a hairdryer. There is also a minibar and tea and coffee making facilities. Air conditioning is a standard feature in all accommodation. The furniture and the cotton textiles, which are imported from Southeast Asia, will ensure a pleasurable time full of cosy softness, as well as a warm and fragrant atmosphere, to help guests eliminate tiredness instantaneously.

There is a Tianxiangge restaurant available for those choosing to dine in the hotel. A breakfast buffet is served in the morning.

Guests pining for a good time can take massage or go to the game room.