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The hotel is the centrepiece of outstanding waterfront landmarks in West Central, offering a superb retreat from the hustle and bustle of the central district. The air-conditioned establishment welcomes guests in the lobby with currency exchange facilities and a hotel safe. Guests can dine at the hotel restaurant and take advantage of the fully equipped conference facilities, while a laundry service is also available for an extra fee.

The hotel offers boutique style accommodation at an affordable price in a luxury environment. One the world's great harbour views can be enjoyed from 80% of the hotel's accommodation, and all rooms and suites are configured to enjoy the optimum level of natural daylight through floor to ceiling windows. Each room comes with an en suite bathroom with a shower and hairdryer, as well as a direct dial telephone, satellite/cable TV, a radio and Internet access. Other in-room amenities include a safety deposit box, a minibar, tea and coffee making facilities, an ironing set and individually regulated air conditioning.

A varied range of creatively presented Western and Asian dishes is available in the IP Café, the hotel's all day dining restaurant, which is known for its sumptuous hotel buffets, while The Bar offers a sophisticated ambience for sunset cocktails, late night drinks, or for passing a pleasant evening in good company with the option to watch major sporting events on a large screen television.

Fitness facilities include a hotel gym fitted with the latest exercise equipment and a classically influenced Roman-style swimming pool area, which allows guests to relax or take some exercise in the open air.