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Ideally located at the very heart of Kampala, the hotel stands amidst 72 acres of landscaped grounds and water gardens with a quite stunning large outdoor pool . The hotel features an international conference centre, a garden auditorium, a roof-top terrace, a rock-sculptured pool terrace, three restaurants, two bars and the Moorish palace of the 'Maisha Mind Body and Spirit Spa'. There is a running track within the hotel grounds, a business centre as well as a travel desk.
Exterior: A stunning building and a landmark within Kampala, the Serena is 7 storeys tall and is painted a light brown peach colour.
Lobby: The lobby is large with a long dark wood reception desk dominating the entrance. The floor is light marble and there is seating for guests.

These are beautifully designed rooms mixing a modern style with a real African theme. All of the hotel rooms offer 24-hour room service, air-conditioning, WIFI and in-room modem hook-up, direct-dial phone, voice-mail, complimentary newspaper, in-room satellite TV, mini bar, private safe, shaver sockets, tea and coffee-making facilities, hair driers, bathrobe and slippers, porter/concierge, airport shuttle and limousine service. All rooms have a private balcony or terrace.

Guests can choose from the stunning gourmet restaurant, The Pearl of Africa, The Explorers Italian Bistro or The Lakes an all-day international restaurant and the sparkling Pool Terrace where guests can also enjoy drinks or light meals.